AI agents for WhatsApp, web and voice
We design and deploy AI agents that work for your business — on WhatsApp, web, voice, or integrated into your systems.
Message us on WhatsApp (opens in a new tab)What an AI agent is
An AI agent is an assistant that talks with your customers or your team, understands what they ask for, and acts on it: it looks up the data in your system, logs the request and replies. It is not a menu bot with fixed options. It answers in plain language using your company's information, not generic answers.
At GDT we design the agent, connect it to the systems you already use, and leave it running where people already write to you: WhatsApp, your website or a voice line.
Who it is for
For companies in the Dominican Republic that serve, sell or coordinate over WhatsApp and can't keep up: clinics, real estate agencies, distributors, schools, stores with delivery. Messages left unanswered overnight, the same questions all day long, and staff copying data from a chat into a spreadsheet.
Also for operations or finance managers who need information from QuickBooks, the ERP or the CRM to reach whoever asks for it without going through three people.
Capabilities
How it works inside
Every conversation follows the same path. The message arrives through the channel (WhatsApp or web). An orchestrator, n8n, receives it and decides the steps. The language model, for example Claude, understands the request and picks which tool to use. The tools are your data: a database, QuickBooks or another API. The reply goes back through the same channel.
When the agent must answer about your internal documents (policies, catalogs, manuals), it searches them first and answers with what it finds there. We work with Claude, GPT or local models, depending on the case.
It connects to what you already use
An agent that only chats is of little use. The value is in reading and updating your systems: a customer's balance in QuickBooks, an order's status in your ERP, a new lead in your CRM. We build those integrations through each system's APIs and, if a piece is missing, our software development team builds it.
If your system has no API, the integration has to be built as custom development. That adds time and cost to the project, and we tell you so when we define the scope, before we start.
Live demo
Upload a document — the agent extracts everything
Invoice, contract, form, image. Claude analyzes and structures data in seconds.
Drag here or click
JPG · PNG · WEBP · PDF — max 5MB
Results will appear here
Upload a file and click Analyze
How we work
First conversation. 30 minutes on Google Meet, or the assessment with Sofia, to understand what you want to solve.
Scope. We define what the agent will do, what it won't, and which systems it touches.
Pilot with your data. We test it with real conversations and data before opening it to your customers.
Launch and follow-up. We publish it on your channel and review how it responds.
Typical timeline: 3 to 6 months until the agent is in production.
Want to automate whole processes, not just the conversation? Meet the Forward-Deployed Engineer.
What you can check today
We don't publish client agent case studies yet; we will once each client authorizes it. Meanwhile, here is what you can verify yourself:
- The demo on this page: upload an invoice or a contract and see what data the agent extracts.
- Sofia: the AI consultant on this site is an agent built by GDT. She asks for your name, email and company, estimates savings, emails you a PDF assessment and books a meeting. Try her.
- Our engineering: since 2018 we have delivered software for UNICEF, INAIPI, INAFOCAM and UNDP. See case studies.
Frequently asked questions
Do you use the official WhatsApp Business API?
Yes. We work with the official WhatsApp Business API directly, and the number stays in your company's name. If you prefer, we can also do it through a provider.
Does it connect to QuickBooks or the ERP I already use?
It can. Integrating the agent with QuickBooks, CRMs and ERPs is part of the service, done through each system's API. If your system has no API, the integration has to be built with custom software development, which adds time and cost to the project.
Does it reply in Spanish?
Yes, in Spanish and English. Sofia, the agent on this site, works in both languages, so you can check it yourself.
What about the security of my data?
The agent only accesses the systems and data we define with you in the scope. Your data can be hosted on your own infrastructure or on clouds such as Microsoft Azure or AWS, as we agree. If your data can't leave your infrastructure, we can evaluate local models.
How much does an AI agent cost?
It depends on the channels, the integrations and the conversation volume. Implementing an AI agent starts at US$8,000. Sofia can estimate the savings or ROI.
How soon will it be running?
3 to 6 months until production. It starts with a pilot on your data and then opens to your customers.
Want to see an agent in action?
Talk to Sofia, the AI consultant we built for this site, or message us on WhatsApp at +1 (849) 579-9238.